We offer a Lifetime Guarantee on ALL products with “Forever” in the name. No bullshit…lifetime means the item you purchase from Wonderous will be guaranteed for life.We’re so confident in the construction of our products that we stand behind them 100%. No need to try to tear, cut or destroy your pants just to exchange it out. Just send us your product back and we’ll exchange it out for the exact same product (same size, same color, same style.)
If the product doesn’t have “Forever” in the name it doesn’t have a lifetime guarantee but is the same construction as the products with lifetime guarantees. The only difference is you pay less for the item and there isn’t lifetime exchanges on it.
For all exchanges you pay for the shipping cost of the new exchanged products.
What we do with the old pair:
We do a 10-point inspection, use eco-friendly dry cleaning and repurpose your old pairs to sell to others at a discount in our “Used” section. This allows people access to experience our products and clothing that may not be able to afford the price point of a brand new pair. Just because you can’t afford a brand new pair doesn’t mean you should be barred against trying something awesome and by repurposing used pairs…we give everyone an opportunity to experience awesome products.
How To Make an Exchange:
- Pack up your unwanted items
- Ship it back to us using any method with a tracking number.
- Send us an email at email@example.com with the subject “Exchange” and the tracking number and items you are exchanging in the body of the email.
- Once we receive your exchange we’ll send you an email with a link to pay for shipping for the brand new exchange product.
- Sit back relax and wait for your new exchange.